WHO WE ARE
Seek Now is creating and leveraging technology to revolutionize multiple property-related industries. Founded in 2012, our foundationally innovative mindset, combined with years of experience, has propelled us to sustained, accelerated growth. While we have the entrepreneurial spirit of a startup, we have the discernment and direction of the established mid-market company we are.
Our platform deploys a professional gig-economy workforce of Seekers to capture, translate, and transmit hi-definition data faster and more efficiently than ever before. Leveraging current and emerging capture technologies — machine learning, AI, AR/VR, autonomous flight, and more — we deliver detailed, property-specific, ground truth data verging on real-time.
But our technology is only as good as our people, and our people are great. We are self-motivated high performers, challenging and supporting each other to grow while delivering for our customers. Our family-orientation balances our drive upwards and forwards. We serve all stakeholders with gratitude, whether they are teammates, vendors, customers, or community members.
The combination of our culture and technology allows us to deliver more consistent and detailed data, faster. This combination gives new insights that result in better financial outcomes, better customer experience, better industry standards and better opportunities for our people.
The Director of Process Improvement will support senior leadership in selecting, shaping, and executing the Company’s strategic operating initiatives. This role will guide and support strategic operational optimization projects. These projects will involve working across functional teams, designing and implementing solutions to improve the customer and associate experiences, improve efficiency and increase profitability. This role is a key position within a newly created team responsible for the delivery of process innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation.
In addition, The Director of Process Improvement will have responsibility for an operational team within the Company’s Quality Assurance organization including responsibility for establishing department and team KPIs as well as managing individual team member performance.
This role will report to the Home Office in Louisville, Kentucky.
Essential Functions and Duties:
Knowledge, Skills, and Abilities:
Education and Experience Requirements:
Work Environments & Physical Demands:
Benefits and Perks:
Seek Now offers a great benefit package, which includes health, dental and vision insurance, 401K with company match, paid time off (PTO), short and long-term disability insurance, AD&D insurance, life insurance, and more!
Seek Now is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Seek Now does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Other Duties Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Activities, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.